Shipping policy
At Boat Therapy, we’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for important information regarding processing, delivery times, and shipping rates.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and selected shipping method. Typical delivery windows are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Please note: These estimates are not guaranteed and may be affected by carrier delays or other external factors.
Domestic & International Shipping
We offer shipping within the U.S. and to select international destinations. If your country is not available at checkout, please contact us to explore options.
Shipping Issues & Lost Packages
If your order is delayed, lost, or arrives damaged, please contact us at mhoover@boattherapy.net with your order number and details. We will work with the shipping carrier to resolve the issue as quickly as possible.